Support
Support for FlowDesk Apps products
For product questions, bug reports, installation issues, or configuration help, contact FlowDesk Apps by email. Include your Atlassian site URL, app name, project key, steps to reproduce, screenshots when useful, and any visible error messages.
Contact channels
| Product support | support@flowdeskapps.com |
|---|---|
| Security reports | security@flowdeskapps.com |
| Privacy requests | privacy@flowdeskapps.com |
Support hours
Standard support is available Monday through Friday, 9:00 AM to 6:00 PM BRT, excluding Brazilian public holidays. FlowDesk Apps aims to respond to standard support requests within 2 business days.
Security or availability concerns may be reported at any time using
security@flowdeskapps.com.